Looking for Apple repair service with original Apple Parts?
You are home 😉

Apple repairs are available at Apple Authorized Service Providers: Mac & More Solutions.

What’s more, we use only genuine Apple parts and tools that are properly engineered, rigorously tested, and tailored for each Apple product. Additionally, Mac & More Solutions guarantees all Apple repairs for up to 90 days.

Furthermore, we have worked to expand your access to Apple repairs. Mail in your gadget for repair free of charge and enjoy free delivery.

Moreover, our Apple Certified Technicians are trained to perform battery replacements, screen replacements and more safely.

Therefore, visit our Apple Service Centres or talk to Mac & More Solutions to repair iPhone, iPad or Mac


It is amazing how iPhones, iPads, MacBooks, and Apple Watches have become integral parts of our lives. We can all agree owning an Apple device in Kenya comes with undeniable perks – sleek design, powerful performance, and a seamless ecosystem. However, when your beloved iPhone, iPad, or Mac needs repair, navigating the Kenyan market can be daunting. Worry not. This comprehensive guide will equip you with the knowledge to find the perfect Apple repair solution in Kenya.

Authorized vs. Independent Repair:

The first big choice is whether to go with an Apple Authorized Service Provider (AASP) or an independent repair shop. The advantage of using AASPs, like Mac & More Solutions, is that we use genuine Apple parts and have technicians trained by Apple. This guarantees quality repairs and adherence to Apple’s standards.

Independent shops, on the other hand, might use non-original parts and may not have the same level of expertise as AASPs.

What Apple Repair Services Are Available?

Mac & More Solutions handles a wide range of problems. Here’s a breakdown of some common repairs:

  • Screen Replacements: Shattered screens are a common ailment. We provide original screen replacements.
  • Battery Replacements: Aging batteries can significantly impact performance. Apple offers battery replacements through AASPs like us.
  • Software Issues: Our skilled technicians fix Software glitches and bugs.
  • Other Repairs: From logic board issues to button replacements, our technicians can handle a variety of repairs.
Who Do We Serve?

Mac & More Solutions is authorized to perform repair service for both Apple Warranty Products, AppleCare, and out-of-warranty products. We have branches in Nairobi, Kisumu, and Eldoret. Our strategic presence in Nairobi, Kisumu, and Eldoret reflects our commitment to serving diverse regions across Kenya.

The following are some of the areas we serve in Nairobi: Karen, Runda, and Nairobi Central among many others.

In Kisumu and Eldoret, Mac & More’s reach extends beyond city limits to encompass neighboring counties, ensuring accessibility to a broader customer base. The Kisumu branch serves clients from counties such as Siaya, Homa Bay, and Kisii. Similarly, in Eldoret, we don’t serve its residents only, we also serve those from neighboring counties like Nandi, Bungoma, and Trans Nzoia.

Free Delivery and Mail-in Repairs from Mac & More Solutions

Living outside Nairobi, Kisumu, or Eldoret shouldn’t mean waiting longer for your beloved Apple device to be back in action. At Mac & More Solutions, we understand the frustration of a broken iPhone, iPad, or MacBook when you’re far from our physical stores. That’s why we offer convenient express delivery and mail-in repair services to bring our Apple expertise directly to you, wherever you are in Kenya.

Here’s how it works:

  1. Contact us: Give us a call at +254 700 288 144 or visit our website  to discuss your repair needs. Our friendly customer service team will assess your issue and guide you through the process.
  2. Securely package your device: Pack your device carefully in its original packaging or a well-padded box. Include a copy of your proof of purchase and a detailed description of the problem you’re experiencing.
  3. Schedule your pickup or drop off: Choose the most convenient option for you. We offer door-to-door pickup within major cities and towns, or you can drop off your device at a pre-designated courier partner location.
  4. Expert repair at Mac & More Solutions: Once we receive your device, our skilled technicians will diagnose the issue and provide you with a repair quote. Upon your approval, they’ll use genuine Apple parts and advanced tools to perform the repair, adhering to Apple’s strict quality standards.
  5. Fast and reliable return: After the repair is complete, we’ll carefully package your device and send it back to you through our express delivery service.

 To ensure a smooth experience, here’s what to keep in mind:

  • Repair timelines: The total repair time will depend on the complexity of the issue and the availability of parts. We’ll keep you updated throughout the process.
  • Delivery fees: Delivery is free.

So, wherever you are, don’t let a broken Apple device slow you down. Contact Mac & More Solutions today and experience the convenience and expertise.

Pro Tips For Apple Repair Services
  • Back up your data: Before any repair, ensure your data is backed up to avoid potential loss.
  • Check your warranty status. Apple offers standard one-year warranties on devices and extended warranties through AppleCare+. If your device is under warranty and the issue isn’t caused by accidental damage, an AASP is your best bet for free or subsidized repairs.
  • Ask questions: Don’t hesitate to ask our technicians about their experience and the repair process.
  • Get a receipt: Keep a copy of your receipt for warranty purposes. Mac & More Solutions guarantees all Apple repairs for up to 90 days.

Remember, Mac & More Solutions is a trusted AASP in Kenya, offering high-quality repairs. we use only genuine Apple parts, expert technicians, and tools that are properly engineered, rigorously tested, and tailored for each Apple product. Visit our website or store in Nairobi, Kisumu, or Eldoret for all your Apple repair needs.

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iMac Repair

Service your iMac with an Apple Certified Macintosh Technician (ACMT) for guaranteed Apple service.

MacBook Air Repair

Need your MacBook Air repaired? Get Apple repair from the Authorized Apple Service Provider in Kenya, Mac & More Solutions.

MacBook Pro repair

Repair MacBook Pro with the help of Apple Certified Mac Technicians to bring all your Mac issues to an end.

iPhone Repair

Get your iPhone serviced by Apple Certified iOS Technicians (ACiT) from Mac & More Solutions, Nairobi, Kenya.

iPad Repair

Looking to repair your iPad? You won’t go wrong by visiting Mac & More Solutions for iPad repair.

iPod Repair

We know you love listening audiobooks & music on iPod. Therefore, bring your iPod for repair to Mac & More Solutions.

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