Capturing Moments: How Mac & More Solutions Resolves iPhone Camera Malfunctions in Kenya


In the vibrant landscape of Kenya, your iPhone’s camera serves as a portal to immortalize the breathtaking beauty that surrounds you. However, when your camera malfunctions, it can be a frustrating experience. Fear not – Mac & More Solutions, your trusted Apple Authorized Service Provider in Kenya, is here to guide you through resolving iPhone camera malfunctions and ensuring that you never miss a picture-perfect moment.

Service Coverage & Branches

With branches strategically located in Nairobi, Kisumu, Eldoret, and Nakuru, Mac & More Solutions is the premier Apple Authorized Service Provider across Kenya. Our Nairobi headquarters serves Nairobi Metro County and various Nairobi Suburbs, including Karen, Lavington, Runda, Westlands, Kilimani, and more. Extending our services to counties in the central region, such as Kiambu, Murang’a, Nyeri, Kirinyaga, and Bomet, we also cater to Machakos and Kitui counties. Additionally, we receive orders from the Coast region, led by Mombasa county.

Our Nakuru and Eldoret branches efficiently serve the Rift Valley region, while our Kisumu branch caters to the Lake Basin region, covering counties like Kisumu, Siaya, Homa Bay, Migori, Kakamega, Vihiga, Busia, and Bungoma, among others.

Understanding Apple Warranty Process:

Before delving into solutions for iPhone camera malfunctions, it’s essential to understand the Apple warranty process. Most iPhones come with a standard one-year limited warranty, covering manufacturing defects and hardware malfunctions. If your iPhone is still within the warranty period, Mac & More Solutions can assist you in navigating the warranty process seamlessly.

As an Apple Authorized Service Provider, we have the expertise to facilitate warranty claims, ensuring that your camera malfunction issues are addressed efficiently and at no extra cost, provided they fall under the warranty terms.

Common iPhone Camera Malfunctions and Solutions:

1. Blurred Photos

– Ensure the camera lens is clean.
– Restart your iPhone.
– Update to the latest iOS version.

2. Camera App Not Opening

– Force quit the Camera app and reopen.
– Restart your iPhone.
– If the issue persists, consult with our Apple Certified iOS Technicians (ACiT).

3. Flash Not Working

– Check Flash settings in the Camera app.
– Restart your iPhone.
– If the problem persists, professional assistance may be needed.

Apple Certified iOS Technicians (ACiT) from Mac & More Solutions

At Mac & More Solutions, our team includes Apple Certified iOS Technicians (ACiT) who specialize in addressing software-related issues affecting iPhones, including camera malfunctions. Our ACiT professionals have undergone extensive training and certification from Apple, ensuring that they can diagnose and resolve issues efficiently.

Whether you’re dealing with blurred photos, a non-responsive Camera app, or flash malfunctions, our ACiT technicians have the expertise to provide comprehensive solutions, ensuring your iPhone’s camera is back to capturing moments flawlessly.


If you’re facing iPhone camera malfunctions and missing out on capturing precious moments, contact the Mac & More Solutions team today for expert assistance. Call us at 0700 288144 or send an email to We are also reachable via online chat or WhatsApp. Our dedicated customer support team is ready to provide immediate support, whether it’s guiding you through troubleshooting steps or scheduling a visit to the nearest branch.


Mac & More Solutions is committed to ensuring that iPhone users in Kenya can continue capturing the essence of their surroundings without any hindrance. Trust in our expertise as an Apple Authorized Service Provider, backed by our team of Apple Certified iOS Technicians (ACiT). Your satisfaction is our priority, and we are here to ensure that your iPhone’s camera malfunctions are addressed with efficiency and precision. Contact Mac & More Solutions today and experience the difference of expert service tailored to meet your Apple-related needs.

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