Understanding and Resolving MacBook Startup Issues in Kenya: Your Trusted Solution with Mac & More Solutions


MacBook users in Kenya, we understand how integral your Apple devices are to your daily life. When faced with startup issues on your MacBook, it can be a cause for concern. Fear not, as Mac & More Solutions, an Apple Authorized Service Provider with branches in Nairobi, Kisumu, Eldoret, and Nakuru, is here to provide you with unparalleled service and solutions to get your MacBook back up and running seamlessly.

Service Coverage

Our headquarters, located in the heart of Nairobi, serves a wide range of locations within Nairobi Metro County and Nairobi Suburbs. Some of the prominent Nairobi Suburbs we cater to include Karen, Lavington, Runda, Westlands, and Kilimani. We extend our reach to several counties in the central region, including Kiambu, Murang’a, Nyeri, and Kirinyaga. Additionally, we serve Machakos and Kitui counties, while also accepting orders from the Coast region, led by Mombasa county.

The Nakuru and Eldoret branches efficiently serve the Rift Valley region, ensuring that users in these areas have convenient access to Apple-certified services. Meanwhile, our Kisumu branch caters to the Lake Basin region, covering counties such as Kisumu, Siaya, and Homa Bay.

Understanding Apple Warranty Process

At Mac & More Solutions, we prioritize the satisfaction and peace of mind of our customers. If your MacBook is experiencing startup issues, it’s crucial to check whether your device is still under Apple’s warranty. Most MacBook products come with a standard one-year limited warranty that covers manufacturing defects and hardware malfunctions.

If your MacBook is within the warranty period, we strongly recommend reaching out to us immediately. As an Apple Authorized Service Provider, we can help facilitate the warranty process for you. Our experienced team will guide you through the necessary steps to ensure a smooth and hassle-free resolution.

Apple Certified Mac Technicians (ACMT)

One of the key reasons why Mac & More Solutions stands out as a reliable service provider is our team of Apple Certified Mac Technicians (ACMT). Our technicians have undergone rigorous Apple Training and Certification, ensuring that they are equipped with the latest knowledge and skills to handle any MacBook-related issue.

Our ACMTs are dedicated professionals who prioritize delivering the best results to our clients. Whether it’s diagnosing startup problems, resolving hardware issues, or providing software solutions, our technicians bring a wealth of expertise to the table. You can trust Mac & More Solutions to deliver efficient and effective services, maintaining the integrity of your MacBook.


If you’re currently facing startup issues with your MacBook, don’t hesitate to reach out to the Mac & More Solutions team. We are here to assist you and provide the expert guidance you need. You can call us at 0700 288144 or send an email to service@mac-more.co.ke. Our dedicated customer support team is ready to address your concerns and schedule a visit to our nearest branch.


Mac & More Solutions is committed to ensuring that MacBook users in Kenya have access to reliable and professional services for their Apple devices. By choosing us as your Apple Authorized Service Provider, you are not only getting the expertise of our Apple Certified Mac Technicians but also the assurance of quality service and timely resolutions.

Trust Mac & More Solutions to be your partner in overcoming MacBook startup issues and experience the unparalleled support that comes with being an Apple Authorized Service Provider. Your satisfaction is our priority, and we are here to keep your Apple experience seamless and enjoyable.

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