Navigating the Waves: What to Do When Your Apple Device Gets Wet in Kenya


For Apple enthusiasts in Kenya, the idea of water damage to their beloved devices can be a nightmare. Whether it’s a sudden downpour, an accidental spill, or an unexpected plunge into water, the consequences of water damage are often immediate and distressing. Fear not, as Mac & More Solutions, your trusted Apple Authorized Service Provider in Kenya, is here to guide you through the steps to take when your Apple device encounters water-related mishaps.

Our Service Coverage

With branches strategically located in Nairobi, Kisumu, Eldoret, and Nakuru, Mac & More Solutions is well-positioned to cater to Apple users across Kenya. Our Nairobi headquarters serves the entirety of Nairobi Metro County and various Nairobi Suburbs, including Karen, Lavington, Runda, Westlands, and Kilimani. In the central region, we extend our services to counties such as Kiambu, Murang’a, Nyeri, and Kirinyaga. Additionally, we cater to Machakos and Kitui counties and receive orders from the Coast region, led by Mombasa county.

Our Nakuru and Eldoret branches efficiently serve the Rift Valley region, while our Kisumu branch caters to the Lake Basin region, covering counties such as Kisumu, Siaya, and Homa Bay.

Understanding Apple Warranty Process

When faced with water damage, the first instinct is often to check the Apple warranty status of your device. Most Apple products come with a limited warranty, which may cover certain instances of water damage. It is crucial to act promptly and reach out to Mac & More Solutions, your Apple Authorized Service Provider in Kenya, to navigate the warranty process.

If your device is within the warranty period, our team will guide you through the necessary steps to ensure a seamless resolution. As a trusted partner of Apple, Mac & More Solutions is equipped to facilitate warranty claims and ensure that your device receives the attention it deserves.

Apple Certified Mac Technicians (ACMT)

At the heart of Mac & More Solutions is our team of Apple Certified Mac Technicians (ACMT). These technicians have undergone rigorous Apple Training and Certification, making them adept at handling various Apple device issues, including water damage.

Our ACMTs are committed to delivering the best results to our clients. Whether it’s diagnosing water-related problems, repairing damaged components, or ensuring the overall functionality of your device, our ACMTs bring unparalleled expertise to the table. Trust Mac & More Solutions to provide efficient and effective solutions, restoring your Apple device to its optimal state.

Apple Certified iOS Technicians (ACiT)

In addition to our ACMTs, Mac & More Solutions boasts a team of Apple Certified iOS Technicians (ACiT). These technicians specialize in the software aspects of Apple devices, ensuring that the iOS operating system functions seamlessly, even after encountering water damage.

Our ACiT professionals have undergone extensive training and certification from Apple, making them well-versed in troubleshooting and resolving software issues caused by water damage. Rest assured that Mac & More Solutions has the expertise to address both hardware and software concerns, providing comprehensive solutions for your water-damaged Apple devices.


If you find yourself in the unfortunate situation of dealing with water damage to your Apple device, don’t hesitate to contact the experts at Mac & More Solutions. Call us at 0700 288144 or send an email to for immediate assistance. Our dedicated team is ready to guide you through the necessary steps, whether it’s navigating the warranty process or scheduling a visit to our nearest branch.


Water damage to your Apple device may seem like a daunting challenge, but with Mac & More Solutions by your side, you can navigate through it with confidence. Trust in our expertise as an Apple Authorized Service Provider, backed by our Apple Certified Mac Technicians (ACMT) and Apple Certified iOS Technicians (ACiT). We are committed to delivering the best results and ensuring that your Apple experience remains seamless, even in the face of unexpected water-related mishaps.

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